MTK Security Solutions, LLC Privacy Policy

Effective Date: September 4, 2026

MTK Security Solutions, LLC ("MTK Security," "we," "our," or "us") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices available to you.

1. Information We Collect

We may collect information you voluntarily provide when you request a quote, submit a contact form, call us, email us, schedule service, or communicate with our team. This information may include your name, email address, phone number, property or business information, service address, and details about the security services you are requesting.

We may also collect basic technical information when you use our website, including your IP address, browser type, device type, pages visited, referral source, and cookie data.

2. How We Use Information

We may use collected information to:

• Respond to questions and quote requests
• Recommend, schedule, install, and support security solutions
• Communicate about appointments, projects, service, or account matters
• Improve our website, services, and customer experience
• Protect our website, customers, and business from fraud or misuse
• Comply with applicable legal requirements

3. Sharing of Information

We do not sell or rent personal information. We may share information with trusted service providers that help us operate our website, communications, scheduling, payment processing, or business systems. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, employees, or property.

4. Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website traffic, and measure site performance. You can limit cookies through your browser settings, although some website features may not function properly as a result.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of electronic storage or transmission is completely secure, so absolute security cannot be guaranteed.

6. Data Retention

We retain information only as long as reasonably necessary for the purposes described in this policy, to provide requested services, maintain business records, resolve disputes, and meet legal obligations.

7. Your Choices

You may ask us to review, correct, or delete personal information we maintain about you, subject to applicable legal and business-record requirements. You may also ask us to stop nonessential communications.

8. Third-Party Links

Our website may contain links to third-party websites. MTK Security is not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date.

10. Contact Us

For privacy questions or requests, contact MTK Security Solutions, LLC at jwatkins@mtksecurity.com or call (216) 640-3922.